Metafina Support Hub

Orders & Shipping

Placing orders, tracking shipments, delivery times, and returns

MetafinaApp

Manage your portfolio, use your coins, and adjust settings

Metafina

Setup, features, troubleshooting, and firmware updates

Wallet Backup

Create, manage, and restore wallet backups using various tools

Get Personalized Assistance

For more comprehensive support, we offer a personalized one-hour video call with a dedicated member of our support team. This paid service allows you to address any questions about Metafina or Bitcoin in detail. Whether you're a newcomer to the platform or seeking advanced advice, our experts are here to assist you.

More Resources

Orders & Shipping

Placing orders, tracking shipments, delivery times, and returns

MetafinaApp

Manage your portfolio, use your coins, and customize settings

Metafina

Setup, features, troubleshooting, and firmware updates

Wallet Backup

Create, manage, and restore wallet backups using various tools

Bitcoin Knowhow

Bitcoin basics, keys, mining, fees, UTXO, and addresses

Ethereum & Co.

Manage ETH, ERC20 tokens, Cardano, and more

External Wallet Apps

Use Metafina with third-party wallets for additional features

Legacy Products

Metafina products that are no longer available

Blog Content

Searchable blog articles

Get in Touch with Customer Support

If you can't find the solution in our knowledge base, our support team is here to help. Simply use our contact form to ensure your request is directed appropriately. We aim to respond within two business days.